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How toll-free routing works
Toll-Free Routing
Licensing & Fees


There is no equipment required to start using one of our memorable vanity phone numbers and you DO NOT need to change long-distance carriers. Licensees simply designate a local number (office, cell phone) where they want their 1-800 calls to terminate. All calls placed to the 800 vanity number licensed from within the exclusive market are automatically routed to the local termination number.

This automated call routing is made possible because when someone calls a toll free number they cannot block or hide caller ID. This allows our database to recognize exactly where the call is coming from based on the area code and pre-fix of the caller, and then route the call DIRECTLY to the proper licensee. The caller has no idea that a switch has taken place and you answer the calls exactly how you like-there is no middleman or call center.

McLeod USA provides the call routing and toll free services for our clients. These services include:

  • 24/7 emergency service

  • Detailed monthly statements which include total charges, caller ID, and date and time of the call

  • No monthly maintenance fee or minimums

  • Toll charges at 5.5 cents per minute billed in 6 second increments

  • A one time set-up fee to establish call routing (usually $100-$300)
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